Privacy Policy
Last Updated: January 1, 2026
RoofExpertUSA ("we," "our," or "us") operates the website located at https://pittsburghpa.roofexpertusa.com/ (the "Site"). This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information when you use our website or telephone referral dispatch service.
1. Information We Collect
Because we maintain a strict "Zero Web Form" policy on this website, we do not collect personal identifying information (such as your name, email address, or street address) through online submission forms or user account registrations on this website.
When you contact our central dispatch desk via telephone at (888) 208-4155, we may collect information necessary to facilitate independent contractor referral, including your name, service address, telephone number, and details regarding your roofing emergency. Additionally, our web servers automatically log standard technical data, including your Internet Protocol (IP) address, browser type, referring pages, and access timestamps.
2. How We Use Collected Information
Information obtained during telephone dispatch inquiries is utilized solely for the following operational purposes:
- Connecting you with an independent, qualified local roofing contractor operating in your geographic area;
- Facilitating telephone communication between you and the dispatched third-party contractor;
- Operating, maintaining, and optimizing the performance and security of our static web infrastructure;
- Complying with applicable Commonwealth of Pennsylvania and federal legal requirements.
3. Information Sharing and Disclosure
We do not sell, rent, trade, or commercialize your personal information to third-party marketing companies. When you request emergency roofing dispatch via telephone, we share your service address and contact telephone number exclusively with third-party independent roofing contractors in our referral network who are assigned to evaluate or mitigate your roofing emergency.
4. Cookies and Web Analytics
Our website utilizes minimal, essential cookies and browser caching mechanisms solely to ensure rapid page load speeds, correct mobile viewport rendering, and server security. We do not utilize intrusive cross-site tracking cookies or invasive third-party behavioral advertising scripts.
5. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect the integrity of our static website hosting environment and dispatch logging infrastructure. However, no method of electronic transmission over the Internet or cellular telephone network is entirely impenetrable, and we cannot guarantee absolute security.
6. Third-Party Websites
Our website may contain links to external third-party resources, such as Google Maps references or municipal building code portals. We exercise no control over the privacy practices or content of third-party websites, and we encourage you to review the privacy policies of any external services you access.
7. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact our administrative desk by mail at 64 S 22nd St, Pittsburgh, PA 15203, USA, or by telephone at (888) 208-4155.